Terms & Conditions

Terms and Conditions

Acceptance of the Terms

By using our platform, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

Eligibility Requirements

To use our platform, you must meet certain eligibility requirements:

• You must be at least 20 years old.
• You must reside in a jurisdiction where online gaming is permitted.
• You must provide valid identification documents upon request.

Minimum Age Requirements

The minimum age requirement for using our platform is 20 years. If we have reasonable grounds to believe that you are under the age of 20, we may suspend or close your account.

Geographic Restrictions

We reserve the right to restrict access to users from certain jurisdictions due to local laws and regulations. We cannot guarantee that our services will be available in all regions.

Account Registration Rules

When registering an account with us:

• You must provide accurate information about yourself, including name, address, email, and phone number.
• You must choose a unique username and password for your account.
• You agree to keep your login credentials confidential and not share them with others.

One-Account-Per-User Policy

You are only allowed to create one account on our platform. Creating multiple accounts is considered cheating and may result in suspension or closure of all affected accounts.

Identity Verification and KYC

To prevent fraudulent activity, we reserve the right to request identification documents from users, including government-issued ID cards, passports, or utility bills. You must comply with any such requests within a reasonable timeframe.

Account Accuracy Obligations

You are responsible for ensuring that your account information is accurate and up-to-date at all times.

Account Security Responsibilities

You agree to take responsibility for maintaining the security of your account, including keeping your login credentials confidential and not sharing them with others. We will never ask you to provide sensitive information via email or phone calls.

Login Credentials and Password Protection

When creating an account:

• You must choose a unique username.
• You are responsible for choosing a strong password that meets our security requirements (at least 8 characters, including uppercase and lowercase letters).
• You agree not to share your login credentials with others.

Restricted Behaviour and Prohibited Activities

We reserve the right to restrict or prohibit certain behaviour on our platform, such as:

• Cheating
• Collusion
• Harassment

Multi-Accounting and Fraud Prevention

To prevent cheating and maintain a fair gaming environment:

• You are only allowed to create one account.
• Using multiple accounts to manipulate games is considered fraud and will result in suspension or closure of all affected accounts.

Bonus and Promotion Rules

Any bonus or promotion offered by us is subject to the following rules:

• Bonus credits must be used within 14 days from issuance date.
• Winnings from bonuses are subject to wagering requirements as stated on our website or promotional materials.
• Abuse of bonus promotions will result in suspension or closure of your account.

Wagering and Gameplay Conditions

When playing games on our platform, you agree to:

• Adhere to the rules of each game, including minimum bets and maximum winnings.
• Not engage in any form of cheating or collusion with other users.
• Respect the rights of all players at the table, including those who are waiting for a seat.

Bonus Abuse Prevention

To prevent bonus abuse:

• We reserve the right to review account activity and suspend or close accounts that exhibit suspicious behaviour.
• Any bonuses issued will be subject to wagering requirements as stated on our website or promotional materials.

Deposits and Withdrawals

Any deposits or withdrawals made through our platform are subject to the following rules:

• Deposits must be made using a valid payment method approved by us (list of accepted methods is available on our website).
• Withdrawals will only be processed after successful verification of your identity documents.
• We reserve the right to delay or cancel any deposit or withdrawal that we believe may be fraudulent.

Verification Before Withdrawals

Before processing withdrawals, we may request additional information from you, including identification documents. You must comply with these requests within a reasonable timeframe.

Processing and Review Procedures

In case of any dispute or issue with an account:

• We reserve the right to review all transactions and activities associated with your account.
• Our decisions are final, and you agree not to pursue further action against us in relation to any disputes arising from our platform.

Responsible Gambling Expectations

We encourage users to gamble responsibly:

• Set a budget before playing games on our platform.
• Do not exceed the amount that you can afford to lose.

Self-Exclusion and Account Restrictions

If you feel that your gaming habits are becoming problematic or excessive, please contact us about self-excluding from our platform. We will review and process your request within 24 hours of receipt.

Game Fairness and RNG Systems

We use Random Number Generator (RNG) systems to ensure the integrity of all games on our platform:

• Our RNGs produce truly random numbers at an incredibly high rate, ensuring fairness in every game.
• All games are designed and tested by industry experts to guarantee randomness and unpredictability.

Technical Interruptions or Voided Gameplay

We cannot be held responsible for technical interruptions or voided gameplay that result from our efforts to prevent cheating and maintain a fair gaming environment. In such cases, we will review all accounts affected and make decisions on a case-by-case basis regarding any potential disputes or refunds.

Suspension or Closure of Accounts

If you are found guilty of violating these Terms and Conditions in any way:

• We may suspend your account immediately.
• If the violation is severe enough, we reserve the right to permanently close your account without notice or compensation.

Intellectual Property and Platform Ownership

All materials on our platform, including but not limited to graphics, text, logos, trade dress, music, audio, software code, algorithms (collectively, "Platform Materials") are proprietary to us. All rights, title and interests in the Platform Materials are owned by or licensed to us.

Limitation of Liability

In no event will we be liable for any direct, indirect, special, incidental, exemplary or consequential damages arising from:

• Any breach of these Terms and Conditions.
• Any failure on your part to maintain accurate account information.
• Any delay in processing deposits or withdrawals due to internal reasons or circumstances beyond our control.

Modification of Terms

We reserve the right to modify these Terms and Conditions at any time, without prior notice. Changes will be made available on our platform for all users to review before taking action.

Contact or Support Guidance

For any questions, concerns or issues with your account:

• Please contact us via email or phone (available on our website).
• We will respond promptly and address each issue in accordance with these Terms and Conditions.